$5 SIM vs. Free SIM?


#1

Hello folks, newcomer here. Yesterday I attempted to order the free Pilot Global SIM but somehow ended up purchasing $5 Global SIM. Could someone please tell me the difference between the Global SIM ($5 each) that I ordered and the Pilot Global SIM (Free) that I was trying to order? Would it be possible to change my order to the Pilot Global?
Thanks,
Bill


#2

They are the same SIM and will provide the same access. Not sure why the order went through wrong. support@hologram.io can help with all order issues.


#3

Thanks for the reply, I have sent an email to support. Will advise here of the result.


#4

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