Hologram Blue light off ( not connecting to Network)

My hologram nova’s blue light has stopped turning on. This happened after I resumed my data by adding balance to my account. My account was paused for a few minutes due to insufficient funds (my nova was working fine until this happened). I’m currently using my nova on a raspberry pi 3. My account is currently live and has balance, why is this happening??

For any account questions please contact success@hologram.io

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