So there are some interesting things happening here.
- UDP is not the best protocol for cellular communication because it needs to keep a connection open. We’ve developed a protocol specific for cellular which our Dash board uses. That said we do support UDP and any other protocols since we are hardware & cloud agnostic.
- Teleco’s set the timeouts not Particle or Hologram. in the U.S. Particle uses T-Mobile, we use AT&T, T-Mobile and Verizon. We’ve started talks with each one to determine their timeouts and discuss extending it for our use. But ultimately it is up to the carrier and they tend to set their own limits and stick to it.
- Providing data to Electron users is important to us. Our data costs are 40% less than Particle’s. We’ll keep you updated on what we discover on this timeout issue.