Hi @tlanier - Thanks for reaching out. As your SIM and connectivity provider, Hologram is the point of contact for devices on our platform. While we partner with operators globally, depending on who you talk to they may not have direct records of the SIMs on our network. If you send over your SIM # to success@hologram.io our network ops team can check if it’s been properly activated for LTE CAT-M1 access.
As for connecting with the Pycom GPy, our team’s escalated that with Pycom directly to get more information as we’ve had other reports of potential issues with how the board is translating commands to the modem. Hope to get Pycom boards up on Cat-M1 like our Nova R404’s soon too! Our DevRel team is actually working on a tut as well for this so stay tuned.