I am trying to test hologram sim card in a watch. I can see it is connected to the Rogers Network and I am able to send SMS to it. I have also set the APN using below SMS (pw,123456,apn,hologram,302720#)
But on the dashboard it is showing Live, not “Connected”.
It’s hard to know without being able to mess with the watch, but try reaching out to success@hologram.io. We’ll be able to look up that SIM and see what might be going on there.
Hi Reuben
Appreciate your follow up. I did send the test command to sim on the watch and I got GPRS:OK (61) and I was able to send and receive SMS to the watch. So I assumed it should have data.
Yesterday I tested the sim with my mobile and finally I was able to connect with the data. So I guess there isn’t anything wrong with the sim. I need to find out what’s wrong with the watch
I’ll reach out to the email once I have more information.