Dash active but no data

I have a few days ago a problem sending messages. In dashboard last activity is correct but no data received. I inspected the logs and I had this kind of rappot:
6:15:11 p.m. “,” bytes “: 0,” IMEI “” 3575345345301 “,” CellID “: 3134,” Lake “55010,” network_name “: null}, {” linkid “: 417920,” record_id " : 322191818, “session_begin”: “2018-05-22 18:15:11”, “timestamp”: "2018-05-22

I do not understand why there is no network name. I’m connecting to rogers

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