DashPro USB device is not recognized

Hi I am new to DashPro Development,I recently bought a DashPro device I tried to follow this instructions in this link https://content.konekt.io/tutorials/hardware/konekt-dash/getting-started/ as soon as I plugged the dashpro using the usb cable I am using windows 8, I get the message USB device is not recognized and its unable to detect Dashpro at comport ,is there anything I am missing here… Thanks

Search the word “driver” in the forum search, you should stumble upon some threads and drivers…