Digi Transport WR11 Cellular Router

Good Day,

I am new to Hologram and looking forward to testing the the service. I ordered my first SIM card, signed up for a data plan with T-Mobile (USA) only and activated my SIM. I am using my SIM in a Digi Transport WR11 cellular router. I have configured the router’s modem as best as I can find documentation for the Hologram service. When I check my Hologram dashboard the SIM seems to be connected to T-Mobile, but I can’t get to the internet when I connect a laptop to the router as I have with other SIM cards from other carriers. I see white papers for other makes of cellular routers and no Digi Transport. I am hoping someone can help me get connected.

Thank You,

Brien Morris

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