error in sending test msg with hologram sim

[daves]

I’m having trouble sending a test msg. hologram send “test” errors out with “ERROR: Failed to connect socket”.

This is on a rpi4 with bookworm. I built python v3.9, set up a venv, and then installed the hologram sdk wtih pip3. This worked without errors.

Once I worked out how to share the venv with sudo, I can invoke hologram and check the operator and signal:

(hologram) daves@raspberrypi:~ $ python -V
Python 3.9.21
(hologram) daves@raspberrypi:~ $ sudo $PYTHON3_VENV_PATH hologram/bin/hologram modem operator
Operator: AT&T Hologram
(hologram) daves@raspberrypi:~ $ sudo $PYTHON3_VENV_PATH hologram/bin/hologram modem signal
Signal strength: 20,99

The modem (SARA 410M) has both blue and red LEDs on.

Here’s the verbose output for the send msg failure:

(hologram) daves@raspberrypi:~ $ sudo $PYTHON3_VENV_PATH hologram/bin/hologram send “test” -vv

[removing long debug output]

Any help appreciated!

[daves]

updating my own thread: I’ve found other threads about updating the modem firmware. That fixed the send problem!

Now where do I see the test msg in the web portal? I see suggestions to click on “All messages” in some view, but that is somewhat old, and I think the web portal has changed…