Is Kuwait supported?


#1

Hi, I am using the hologram sims for a tracker product with a MKR GSM. I have been able to use the sim card in Korea and the USA so far. Currently, I am testing in Kuwait, and the previously working device will not connect to the GSM network any more. Here the output of the modem messages right before failure:

Finally, enter your password: Attaching to GPRS with your APN…
AT+CGATT=1

OK
AT+UPSD=0,1,“hologram”

OK
AT+UPSD=0,2,""

OK
AT+UPSD=0,3,""

OK
AT+UPSD=0,7,“0.0.0.0”

OK
AT+UPSDA=0,3

ERROR
ERROR

I appreciate any assistance at all.


#2

Hello @janbbeck.

You can check our global coverage by visiting or coverage page.

In Kuwait we partner with Kuwait Telecom.

What do you get when you run at+cops=?

Can you please run this modem diagnostic and email the results to success@hologram.io so we can take a deeper dive into this.

Best,
Maiky