We have a konekt with a temperature sensor and a buoy. The problem is the following: The device was put in place by the end of November, beginning of December. The device was sending data correctly until February 1, 2018 and since then it has not sent any data, however on the Hologram platform the Last Active column shows that it was active one hour ago. The device is in a difficult place to access (but not impossible) and that’s why I decided to ask here first if any administrator is able to see some type of record that can give us a clue or a user who has happened something similar. The first test that we will perform depending on the answers given here, will be to restart the device. As you see?