I am trying to use a Nova R410M connected to a Raspberry Pi Zero W running Raspbian Buster to upload a single file via FTP and I am having a problem connecting to the cell network. When I run sudo hologram network connect -v, everything seems fine and it says that “PPP session started” but when I try to ping 22.214.171.124 (or do anything involving the internet), I get “Network is unreachable” or similar. When I run ifconfig, no ppp device is listed (only lo, wlan0, and wwan0 are listed). The weird thing is that every once in a while after I run sudo hologram network connect and then ifconfig, I do see a ppp device listed but I still can’t connect to the network and when I rerun ifconfig, the ppp0 device has disappeared. sudo hologram network disconnect seems to behave as expected. My signal strength seems fine (26,99) and my operator is listed as Verizon Wireless Hologram.
Does anyone have any idea what is going on or how to fix this?