Restrict SIM to 2G only

Is it possible to restrict SIMs to 2G only? I have devices deployed remotely with 2G/NB-IoT modems (SIM7000E) that have previously been fine on 2G, but recently started connecting to a new extremely weak NB-IoT signal that doesn’t even have enough throughput to connect to our VPN that would allow me to hop in and AT+CNMP=13 to disable LTE. Is it possible from the Hologram Dashboard (or API) side to disable LTE/NB-IoT so that they’ll reconnect on 2G, or is this purely a modem thing?

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.