Simcard not working in Malaysia?

Hi im working on this project

and inserted and activated simcard correctly. but when doing FONA test it seems like the simcard detected as “Hologram” but, when executing command “C” it looks like it cannot read the SIM CCID? why and how do i get it to read the SIM ?
please help i tried everything T.T

FONA basic test
Initializing…(May take several seconds)
Configuring to 9600 baud
Attempting to open comm with ATs
—> AT
<— OK
—> ATE0
<— OK
—> ATE0
<— OK
—> ATI
<— SIM7000G R1529

OK

---> AT+CPMS="SM","SM","SM"
<--- ERROR

FONA is OK
Found SIM7000G (Global)
—> AT+GSN
<— 869951031094265
Module IMEI: 869951031094265
—> AT+CFUN=1
<— OK
—> AT+CGDCONT=1,“IP”,“hologram”
<— OK


[?] Print this menu
[a] Read the ADC; 2.8V max for SIM800/808, 0V-VBAT for SIM7000 shield
[b] Read supply voltage
[C] Read the SIM CCID
[U] Unlock SIM with PIN code
[i] Read signal strength (RSSI)
[n] Get network status
[1] Get network connection info
[N] Number of SMS’s
[r] Read SMS #
[R] Read all SMS
[d] Delete SMS #
[s] Send SMS
[u] Send USSD
[y] Enable local time stamp (SIM800/808/7000)
[Y] Enable NTP time sync (SIM800/808/7000)
[t] Get network time
[G] Enable cellular data
[g] Disable cellular data
[l] Query GSMLOC (2G)
[w] Read webpage
[W] Post to website
[O] Turn GPS on (SIM808/5320/7000)
[o] Turn GPS off (SIM808/5320/7000)
[L] Query GPS location (SIM808/5320/7000)
[E] Raw NMEA out (SIM808)
[S] Create serial passthru tunnel

FONA> G
—> AT+CIPSHUT
<— ERROR
—> AT+CGATT=1
<— ERROR
Failed to turn on

FONA> g
—> AT+CIPSHUT
<— ERROR
Failed to turn off

FONA> n
—> AT+CGREG?
<— +CGREG: 0,0
Network status 0: Not registered

FONA> C
—> AT+CCID
<— ERROR
SIM CCID = ERROR