SparkFun LTE CAT M1/NB-IoT Shield - SARA-R4

I have the same issue and can’t push data till now. I noticed that this issue appears with other SARA-R410 modules on Nova and they have a firmware update that solved the issue.

Where could we find the steps to update the firmware for our module on SparkFun’s ? I contacted SparkFun’s and they recommended I contact the support of Hologram or Ublox.