Hello, I’m trying to follow the hologram nova user manual to connect my raspberry pi 4 to my hologram nova with a t-mobile SIM card, but when I try to run “sudo hologram network connect -vv” I get unable to detect a usable serial port.
sudo hologram network connect -vv
DEBUG: checking for vid_pid: (‘12d1’, ‘1001’)
DEBUG: checking for vid_pid: (‘12d1’, ‘1506’)
DEBUG: checking for vid_pid: (‘1546’, ‘1102’)
DEBUG: checking for vid_pid: (‘1546’, ‘1104’)
DEBUG: checking for vid_pid: (‘05c6’, ‘90b2’)
INFO: Detected modem NovaM
DEBUG: checking port ttyUSB0
DEBUG: checking port ttyUSB1
DEBUG: [AT]
ERROR: Unable to detect a usable serial port
Update:
I tried a usb-3 port instead and I got further but I still have problems:
sudo hologram network connect -vv
DEBUG: checking for vid_pid: (‘12d1’, ‘1001’)
DEBUG: checking for vid_pid: (‘12d1’, ‘1506’)
DEBUG: checking for vid_pid: (‘1546’, ‘1102’)
DEBUG: checking for vid_pid: (‘1546’, ‘1104’)
DEBUG: checking for vid_pid: (‘05c6’, ‘90b2’)
INFO: Detected modem NovaM
DEBUG: checking port ttyUSB0
DEBUG: checking port ttyUSB1
DEBUG: [AT]
DEBUG: {AT}
DEBUG: {OK}
INFO: found working port at ttyUSB1
INFO: chatscript file: /usr/local/lib/python3.7/dist-packages/Hologram/Network/Modem/chatscripts/default-script
DEBUG: [ATE0]
DEBUG: {ATE0}
DEBUG: {OK}
DEBUG: [AT+CMEE=2]
DEBUG: {}
DEBUG: {OK}
DEBUG: [AT+CPIN?]
DEBUG: {}
DEBUG: {+CPIN: READY}
DEBUG: {}
DEBUG: {OK}
DEBUG: [AT+CPMS=“ME”,“ME”,“ME”]
DEBUG: {}
DEBUG: {+CPMS: 0,23,0,23,0,23}
DEBUG: {}
DEBUG: {OK}
DEBUG: [AT+CMGF=0]
DEBUG: {}
DEBUG: {OK}
DEBUG: [AT+CNMI=2,1]
DEBUG: {}
DEBUG: {OK}
DEBUG: [AT+CEREG=2]
DEBUG: {}
DEBUG: {OK}
INFO: Instantiated a NovaM interface with device name of /dev/ttyUSB1
DEBUG: [AT+CGMM]
DEBUG: {}
DEBUG: {SARA-R410M-02B}
DEBUG: {}
DEBUG: {OK}
INFO: Connecting to cell network with timeout of 200 seconds
INFO: Checking for existing PPP sessions
INFO: Starting pppd
ERROR: Modem hangup - possibly due to an unregistered SIM
DEBUG: Killing pppd
INFO: Failed to connect to cell network
Failed to start PPP