Device i’m using is asking for an IMSI, why is this info not readily available in my profile instead of having to create a new login for support?
Each SIM has a different IMSI. Most modems will show it to you in their own interface. If you have terminal access, the common AT command for that is
The dashboard doesn’t show it at the moment, but it is available via API calls if needed.
GET /devices/<deviceid> (deviceid is shown on the dashboard)
If you need someone to look it up for you, please email firstname.lastname@example.org.