[solved]How to program the "hologram dash" after to update firmware (don´t appear in my COM port in arduino IDE)

[Dom]

I believe this is the same as this question though on a different platform:

[Solved] No USB connection after update

I have just received my first dash (1.2 rev E). I was following the getting started guide and uploaded the hologram_dash_cloud example and I was prompted to do a firmware update which I also did. I went to install the dash_repl_basic example and I couldn’t find the USB port. I have checked on a few Macs and the USB is not listed ls -al /dev/cu* I am using a powered hub. I found a similar closed post without a solution https://community.hologram.io/t/dash-does-not-appear-in-usb-port-in-macboo…

Did you also follow this since you are on an older version of windows?
https://hologram.io/docs/guide/dash/windows/

I will follow up with the Dash team to see if there is anything they know about this issue